Cookie Policy

Last updated: December 2023

This is the Cookies Policy (the "Policy") for A24, accessible from A24 Cookie Policy. To make this site function properly, we sometimes place small data files called cookies on your device. These cookies are downloaded to your computer to improve your browsing experience as well as other purposes that are outlined in this Policy.

Accordingly, this Policy is a legally binding agreement between you ("user," "visitor," "you," or "your") and this Website administrator or operator ("administrator," "operator," "we," "us," or "our"). This cookies policy page describes what cookies are, what information they gather, why, and how they're being used by A24 and any of its related products and services (the "Services"). We will also share how to control and disable these cookies and withdraw consent to collect cookies. However, please know that these actions may downgrade some aspects of this site's functionality.

For further information on how we use, collect, and manage your personal data and information, see our Privacy Policy.

What Are Cookies

Cookies are small pieces of data stored in text files saved on your mobile device or computer when you visit a website to distinguish you from other users of our website. Cookies allow the website's server to record and store your actions and preferences, such as login information, user history, language settings, font settings, colour settings, and other display preferences, over a particular period.

Cookies ensure visitors do not have to continuously re-enter their details or information whenever they revisit the site or surf between pages. Cookies contain information that is transferred to your computer’s hard drive.

Cookies are used to remember your preferences for single visits through sessional cookies or multiple repeat visits through permanent cookies. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

 

How We Use Cookies

Cookies are essential for our website to function optimally and enhance website performance for a better user experience. The website administrator(s) controls all cookies used on the site and grants third parties’ access for statistics and analytics purposes. Cookies are needed to identify visitors and remember their site actions and online behaviours.

We use cookies for various reasons, which are explained in detail below. Please know that cookie-related information is not used to identify you personally.

How to Control Cookies

You can control and/or delete cookies on your mobile device or computer and adjust your browser settings to prevent cookies. Users can withdraw consent to collect cookies on the website. You can also determine whether you want to agree to the site's use of cookies. However, doing this may cause you to repeat your preferences every time you visit the site manually, and some of the site's services and functionality may not work optimally.

The Cookies We Use

Strictly Necessary Cookies

Necessary cookies allow the website to provide a better user experience when navigating the website, its services, and features. These cookies allow us to recognise if you have created and logged into an account to access site content.

Analytical/Performance Cookies

Analytical cookies allow first-party and affiliated third-party services to collect and store aggregated sate for statistical and analytical purposes on how our visitors use the website. While these cookies respect visitors' privacy and personal information, they optimise the user experience.

We use analytics to measure how many visitors are using the website, which pages interest them and so on, and this involves storing the following cookies:

 

Name, Purpose, type, and duration

_acloggedin

  • Supports login by Scheduling client if the client has an account

  • Cookie

  • January 1, 2025

_client_acloggedin

  • Supports login by Scheduling client if the client has an account

  • Cookie

  • January 1, 2025

_dd_cookie_test

  • Tests if cookies are supported

  • Cookie

  • Expires instantly

_dd_s

  • Tracks browser errors

  • Cookie

  • Four hours

_dd_site_test

  • Tests if cookies are supported

  • Cookie

  • Expires instantly

_grecaptcha

  • Helps reduce spam in Scheduling

  • Local storage

  • No expiry

CART

  • Shows when a visitor adds a product to their cart

  • Cookie

  • Two weeks

CHECKOUT_WEBSITE

client_username

  • Remembers a logged in Scheduling client's username between visits

  • Cookie

  • One year

clientUser

  • Stores the Scheduling client's username, OAuth2 Access Token, and OAuth2 Refresh Token. This cookie is required for functionality of logged-in clients

  • Cookie

  • 30 days

Commerce-checkout-state

  • Stores state of checkout while the visitor is completing their order in PayPal

  • sessionstorage

  • Session

Crumb

hasCart

  • Tells Squarespace that the visitor has a cart

  • Cookie

  • Two weeks

Locked

  • Prevents the password-protected screen from displaying if a visitor enters the correct site-wide password.

  • Cookie

  • Session

orderStatusSessionToken

  • Authenticates a visitor who logs into an order status page.

  • Cookie

  • One year

PHPSESSID

  • Securely authenticates a visitor during their checkout in Scheduling

  • Cookie

  • One month

RecentRedirect

  • Prevents redirect loops if a site has custom URL redirects. Redirect loops are bad for SEO.

  • Cookie

  • 30 minutes

remember_client

  • Remembers Scheduling client’s login details if they have an account

  • Cookie

  • 365 days

siteUserCrumb

SiteUserInfo

SiteUserSecureAuthToken

  • Authenticates a visitor who logs into a customer account

  • Cookie

  • Three years

squarespace-announcement-bar

  • Prevents the announcement bar from displaying if a visitor dismisses it

  • localstorage

  • Persistent

squarespace-likes

  • Shows when you've already "liked" a blog post

  • localstorage

  • Persistent

squarespace-popup-overlay

  • Prevents the promotional pop-up from displaying if a visitor dismisses it

  • localstorage

  • Persistent

squarespace-video-player-options

ss_cookieAllowed

  • Remembers if a visitor agreed to placing analytics cookies on their browser if a site is restricting the placement of cookies

  • Cookie

  • 30 days

ss_sd

Test

  • Investigates if the browser supports cookies and prevents errors

  • Cookie

  • Session

TZ

  • Enables a Scheduling client’s appointments to display correctly based on their time zone preferences.

  • localstorage

  • Persistent

Cross-site request forgery (CSRF)

CSRF is an attack vector that tricks a browser into taking unwanted action in an application when someone’s logged in.

Analytics and performance cookies

We use analytics and performance cookies to collect information on your behalf about how visitors interact with your site. Storing these cookies is how we populate the data you find in Squarespace analytics, such as traffic sources, unique visitors, and cart abandonment.

You can disable Squarespace analytics and performance cookies at any time.

Cookie Name: ss_cid
Duration: Two years
Purpose: Identifies unique visitors and tracks a visitor’s sessions on a site

Cookie Name: ss_cpvisit
Duration: Two years
Purpose: Identifies unique visitors and tracks a visitor’s sessions on a site

Cookie Name: ss_cvisit
Duration: 30 minutes
Purpose: Identifies unique visitors and tracks a visitor’s sessions on a site

Cookie Name: ss_cvr
Duration: Two years
Purpose: Identifies unique visitors and tracks a visitor’s sessions on a site

Cookie Name: ss_cvt
Duration: 30 minutes
Purpose: Identifies unique visitors and tracks a visitor’s sessions on a site

Functionality Cookies

Functionality cookies allow the website to operate optimally, following your site preferences for future visits. These recognise your site username and customisations.

In some cases, we may also use cookies from our ticketing system, our customer relationship management (CRM) system, or our resource management system, for providing functionality.

Targeting Cookies

These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Third-Party Cookies

In some cases, the A24 website uses cookies provided by trusted third parties that serve content or render advertising and analytics services on this website.

[Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies]

Embedded Forms Cookies

We use cookies to remember your details for future correspondence when you submit information through embedded forms like contact or comment forms.

Email newsletters Cookies

The A24 site uses cookies to offer newsletter or email subscription services and cookies and remember if you are already registered or subscribed to show specific notifications or features reserved for subscribed/unsubscribed users.

Third-Party Cookies

In some cases, the A24 website uses cookies provided by trusted third parties that serve content or render advertising and analytics services on this website.

The following paragraph explains the third-party cookies you may encounter while using this site.

  • The A24 site uses Google Analytics, one of the most trusted analytics solutions on the web, to understand how you use the site and ways to improve your site experience. As a result, these cookies may track your use of the site, time spent on the site, and its pages to allow us to continue producing engaging content. For more information on Google Analytics cookies, we refer you to see the official Google Analytics page at  Google Analytics cookies.

How Cookies Are Used

We use cookies to understand what pages and information visitors find useful, and to detect problems such as broken links, or pages which are taking a long time to load. We sometimes use cookies to remember a choice you make on one page, when you have moved to another page if that information can be used to make the website work better. For example:

·      avoiding the need to ask for the same information several times during a session (e.g. when filling in forms), or

·      remembering that you have logged in, so that you don’t have to re-enter your username and password on every page.

 

Disabling Cookies

You can disable cookies setting by adjusting the option on your browser settings (see your browser "Help" for more details). However, please be aware that the act of disabling cookies will affect your visit's functionality and the use of this website and many others. Unfortunately, disabling cookies will usually result in also disabling certain functionality and features of this site. In most cases, there are no website standard options for disabling cookies without completely disabling the functionality and features they add to the site. It is recommended that you enable cookies for optimal site functionality and service.

Personal data

Personal information that you submit to us through this website will only be used for the purposes we solicited it. For example, to respond to an enquiry, and will not be used for any other purpose without your consent. We will never pass it on to any third party without your consent, unless legally required to do so.

Other Websites

The information on this page applies only to this website and not to other sites linked to from these pages.

Amendments and Modifications

A24 reserves the right to modify this Policy and its terms as they relate to this website and services at any time, effective and in full force upon posting the updated version on the website.

Please check this page regularly for updates. The continued use of the website and its services after that shall constitute your consent to such amendments and modifications.

Policy Acceptance

You hereby acknowledge that you have read this Cookies Policy and agree to all its provisions, terms, and conditions. By continuing to access and use this website and its services, you also agree to be legally bound by this Cookies Policy. If you do not agree with the terms and conditions of this Policy, you are not permitted to access or use this website and its services.

More Information

We trust that you have gained clarity concerning our use of cookies. For further information about our cookies policy, please email our Data Protection Officer here.